Purchased a car from Motorpoint Derby last month and whilst the car is brilliant and all work that needed doing was done before I collected, the salesman's tactics very nearly put me off completely. He tried and tried to sell us Return to invoice Gap Insurance, even when we asked for a few minutes alone to discuss it a sales manager came over and also tried to persuade us to buy despite being asked to be left alone. Sales tactics are very pressurised, guessing they earn a fair amount of commission on every policy sold! BEWARE when they tell you you have to decide there and then so they can get the paperwork sorted before you collect the vehicle THAT IS A LIE, when I collected my car I was told that they cannot do the paperwork for the policy until 3 days after you first make contact with them!! Not nice being lied too and pressured into something. You have 3 days to make up your mind, don't listen to the lies.
Very pleased with the whole experience. Very professional and friendly. Tracey processed the whole thing in no time at all. Thank you.
This is the second time we've purchased a car from here and I must say that we have had no problem with the service. Even the cars we have purchased have been of a high quality. We would recommend them to anyone, we will definitely be visiting again when looking for our next car.
Great big thank you to everyone at Motorpoint, from start to finish I had great customer service. Was my first time buying a car this way and it was made easier by the friendly staff. Great staff and Id recommend this place to my friends.Thank you !
Visited Motorpoint Derby on Sunday 14/10 and was greeted by Jack Jordan who asked if we were looking for anything in particular. He was very professional, polite and nothing was too much trouble for him. He even brought the vehicles we were interested in into the showroom as it was pouring down. Everything was explained fully to us before we decided to purchase. The process was easy from start to finish. The vehicle would be ready for collection on the 17th. We arrived to collect our vehicle and was dealt with by Dominic at collections who went over everything again with before signing. We inspected the vehicle again before completing. Again the process was quick and easy. Dominic was again professional and polite. I even left my sunglasses in my old car and Motorpoint are going to post them out to me.Excellent service from start finish. I would definitely recommend Motorpoint Derby.
Motorpoint Derby is a UK Car Dealer based in Derby, East Midlands. Motorpoint Derby is located at Chartwell Dr, Derby DE21 6BZ, UK.
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