Very poor surgery , cant get appoitment to see gp if its not emergency . Gp not sure whats the problem is. Printing out stuff from google for me to read , saying to not work but not giving sick note after 5 days at home , ..
Helpful triage who quickly arranged a home visit to help an elderly member of my family. Dr Eisenberg hat off to you sir.
The system Macklin Street has in place is terrible. In order to get an appointment you have to ring from 8 o'clock every morning, your not allowed to pre book appointments, even if its for a repeat prescription, you still have to ring at 8 and hope for the best!If you work full time like I do its impossible to ring at 8 as that's when I'm on my way to work, so by the time i can get through all the appointments are gone.No end of times have I had to fork out for emergency prescriptions because I haven't been able to get into the surgery.The reception staff are useless, you can moan & complain your life away but it falls on deaf ears and nothing ever gets passed on, they just nod & agree & then forget everything you said. But apart from that the doctors themselves (when you get to see them) are great, but i would not recommend this surgery to anyone.
Maklin Street Surgery is a UK Doctor based in Derby, East Midlands. Maklin Street Surgery is located at 90 Macklin St, Derby DE1 1JX, UK.
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