Arrogant chemist poor customer service not interested in helping people. We will never ever use again. Dodgy to say the least not the sort of behaviour you would expect from someone who is in such a proffession.
The service I received today was appalling! I think this pharmacy has staff that lack knowledge of products and advise for customers. I bought a Nebuliser for 49.99 came back to return this product the very same day! It was unused unopened. I was told by a lady at the pharmacy called Aneesa that I could not return this product as there was a no returns or exchanges policy!!!! Absolutely ridiculous she start arguing with me insisting that she couldnt return it. I said where does it say theres a no exchange or return policy??? Did you tell me before I left the pharmacy I couldnt return it she still insisted stated she would show me the policy which she couldnt. Very unprofessional lady needs more training.
They weren't open at 7.30am as advertised on google when I went. I rushed around getting my children ready so we could get there when it opened. I shouldn't have bothered. There was a queue of people waiting outside. I waited 10 minutes outside, and it's not easy with small children. Felt very uncomfortable on the pavement outside, as people in the queue were swearing and one was drinking alcohol at 7.30am in the morning! The chemist didn't even apologise for opening late. They didn't have my son's medication after all the rushing and waiting around. Wasn't happy.
Friendly and helpful staff.
*******Dodgy and unprofessional pharmacy ********Extremely unprofessional practice - They don't like questioning their practices and if you try questioning them they just shut you down. I questioned them about sending me all the repeat prescription medicine with my request. I had a pre pay NHS prescription certificate and questioned them why did they processed atleast 200 worth of medicine with out my consent. After two months when I questioned about their 5 p charge, they have now stopped serving me as they don't like questioning their illegal practices.
Rosehill Pharmacy is a UK Pharmacy based in Derby, East Midlands. Rosehill Pharmacy is located at 299 Normanton Rd, Derby DE23 6UU, UK.
Please contact with Rosehill Pharmacy using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Rosehill Pharmacy opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Pharmacy in Derby
You Might Also Consider