Was busy and quick service polite staff
Great place; went during the christmas sale and found excellent discounts; -2 stars for lack of customer assistancs due to lack of staff and long cue at counter.
Love the clothes but this Zara always looks like a jumble sale. I dont think it's the staff's fault though, i think it's the design of the shop, with the rails that come out from the wall rather than along it and the tables with clothes laid on its hard for customers to look without messing it up. They also don't have many till points and the changing rooms are always thick with dust.
Good place, good cloths at reasonable prices (sometimes)
Clothes are lovely but the staff are so blunt, rude and unfriendly. They always look stressed so maybe hire some more people? I asked one of the lady if the size 38 was waist size and she gave me quite a rude blunt response. The fitting rooms are messy too. They seem like they can't be bothered. Poor customer experience. One or two are ok but the majority have a chip on their shoulder.
Zara Derby is a UK Clothing Store based in Derby, East Midlands. Zara Derby is located at INTU DERBY WEST MALL, St Peters St, Derby DE1 2PQ, UK.
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