Excellent value for money been a customer for years variety of treatments available and do recommend the Salon to all my friends. Shania and her team always helpful and polite
Absolutely disgusting service. Even from the owner of the business, Shazia. I have been a loyal customer to Shazia since she first opened her first Derby salon on Village Street. I recommended her to everyone and she always seemed genuine and nice to me.After a couple of years, she then opened another salon in Cavendish. I usually get my eyebrows tinted and threaded, so on the day of a very important and special party, I went to get my eyebrows done as usual. When I got there, she said a new girl would be doing my eyebrows but she was fully trained and very good. As she was threading, I felt her catching my skin on numerous occasions which really hurt. After she had finished, she passed me the mirror and I was shocked and heart broken at what I saw.My skin was bleeding, Red raw and had scabs and blisters all over my eyes. It was horrendous and so painful. I was not happy and so I then complained to Shazia. Shazia said to the lady who did my eyebrows 'just be careful next time' and that's it. I could not believe it. Shazia never apologised to me or offered me anything in return. I said I wasn't happy and I was shocked at her service to which she replied 'Don't ever come back here again if you're going to moan'. What professional business owner says that? None. I've been loyal to her for 4 years and this is how she treats her loyal customers. She has become a very greedy and arrogant lady and she clearly is incapable of keeping her staff and customers.For anyone wanting great service and a great job, DO NOT visit any of Shazia's salons.This is the worst salon in Derby.
I recently visited this salon. The overall experience visiting this salon was 10/10 I will highly recommend this place to every girl/women out there. Since a very long time I have always had one eyebrow shape different to another after visiting afew places here in the uk and also in Pakistan no1 could sort this problem out for me, but when I went here I told the lady called Nida to try sorting it out and wow she done an amazing job. Highly recommend really happy with the service brilliant friendly experienced staff! Thank you so much Nida and Shaz !
Serenity by Shazia - had a lovely experience when getting my nikkah, mendhi and bridal! Took no trial and all my looks were great :)
Really pleased with my hair and makeup, consistently good Would highly recommend
Serenity by Shazia is a UK Spa based in Derby, East Midlands. Serenity by Shazia is located at 217 Village St, Derby DE23 8DD, UK.
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