Excellent service
You vgot a massage
Central Physio will always do the best for their patients!
Can't praise Central Physio enough for the help they provide me with managing a long-term back condition. Great service, clinic and treatment - would highly recommend (and do so often!)
I thought I would share my less than average experience with this company: I made an appointment for a sports massage for 16:00 on Tuesday afternoon. When I arrived I was told that Helen was running late and she would be there shortly. After over 20 minutes of waiting the receptionist informed me that she couldn't get hold of Helen and it was best if I just went home. The receptionist was very apologetic and she had tried a number of times to get hold of Helen, however as a customer, that does nothing for me. I made this appointment for back pain that I know a good massage helps drastically. It is now too late to book another appointment at a place where I could go to actually be seen. I am self employed in the IT industry and I took out 2 hours to be able to make this appointment. Not to mention sitting in rush hour traffic both ways for an hour combined and then the petrol costs. Upon leaving I was told that if I was to book another appointment I'd be entitled to "some discount". Well from a business that charges the full amount if a client doesn't show, it seems very poor to not keep to the same standards when the shoe is on the other foot.So in closing: I turned up for an appointment, waited over 20 minutes, was told to go home and received absolutely no offer of recompense for money lost and time wasted.
Central Physio is a UK Physiotherapist based in Derby, East Midlands. Central Physio is located at 70 Nottingham Rd, Derby DE21 7NL, UK.
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